Privacy Policy

Effective Date: 1 June 2026

Welcome to Rollxo Casino. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rollxo.com and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other identifiers by which you may be contacted or identified.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, billing address, and other financial information necessary for processing payments.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information:

Directly from you when you provide it to us, such as when you register an account, make a deposit, or contact customer support.
Automatically as you navigate through the site using cookies, web beacons, and other tracking technologies.
From third parties, such as payment processors, identity verification services, and regulatory bodies.

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain our casino services.
Verify your identity and comply with legal and regulatory obligations.
Process your transactions and manage your account.
Communicate with you, including sending important updates and promotional materials (with your consent where required).
Improve our website, products, and services.
Prevent fraud, money laundering, and other illegal activities.
Conduct research and analysis to enhance user experience.

4. Disclosure of Your Information

We may share your information with:

Service providers who perform services on our behalf, such as payment processors, identity verification providers, and IT service providers.
Regulatory authorities, law enforcement, or other government agencies as required by law or to comply with legal processes.
Affiliated companies within the Rollxo group.
Third parties in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use your information to improve our services, personalise your experience, and analyse usage. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Under Australian privacy laws, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent where processing is based on consent.
Request deletion of your personal data, subject to legal and regulatory requirements.
Object to processing or request restriction of processing in certain circumstances.

To exercise your rights, please contact us using the details below.

9. International Transfers

Your information may be transferred to, and processed in, countries outside Australia, including countries that may not have the same data protection laws as Australia. We ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Rollxo Casino Privacy Team
Email: [email protected]
Phone: +61 2 1234 5678
Address: 123 Casino Street, Sydney, NSW 2000, Australia